Privacy Policy
Last Updated: August 14, 2026
OEDRO ("OEDRO," "we","us," or"our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use our website, purchase our products, contact us, subscribe to our marketing communications, or otherwise interact with us online or offline.
This Privacy Policy applies primarily to consumers in the United States. It does not incorporate privacy requirements or terminology specific to laws that do not apply to our U.S. operations or customers.
By using our website, you acknowledge the practices described in this Privacy Policy.
Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information:
Information You Provide to Us
When you place an order, create an account, contact us, submit a form, or otherwise interact with us, we may collect:
- Name
- Email address
- Telephone number
- Billing and shipping address
- Account information
- Order and purchase information
- Information you provide when contacting customer service
- Information you submit through surveys, reviews, contests, promotions, or other voluntary activities
- Marketing preferences and communication preferences
When you make a purchase, payment information may be collected and processed by our payment service providers. We generally do not need to retain your complete payment card number.
Information Collected Automatically
When you visit our website, we and our service providers may automatically collect certain information about your device and website activity, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and products viewed
- Referring and exit pages
- Date and time of website activity
- Website interactions and navigation information
- Information about how you use our website
- Cookies and similar technologies
We may use this information for website operation, analytics, security, personalization, advertising, and other purposes described in this Privacy Policy.
Information from Other Sources
We may receive information about you from service providers, advertising and analytics providers, social media platforms, payment providers, fraud-prevention services, or other business partners, where permitted by applicable law.
How We Use Personal Information
We may use personal information for the following purposes:
- Process and fulfill orders
- Process payments and transactions
- Arrange shipping and delivery
- Provide customer service and respond to inquiries
- Manage customer accounts
- Provide product information and recommendations
- Process returns, refunds, exchanges, and warranty requests
- Maintain and improve our website, products, and services
- Analyze website traffic and customer interactions
- Detect, investigate, and prevent fraud, security incidents, and other unauthorized activities
- Communicate with you about your orders, accounts, transactions, and customer service requests
- Send promotional emails or other marketing communications where permitted by law and consistent with your preferences
- Conduct surveys, promotions, and other customer engagement activities
- Personalize your website experience
- Comply with applicable laws, regulations, legal processes, and governmental requests
- Protect our rights, property, safety, and the rights and safety of our customers and others
- Perform other purposes disclosed to you at the time information is collected or otherwise permitted by applicable law
We do not use personal information for purposes materially different from those described in this Privacy Policy without providing any notice required by applicable law.
Cookies and Similar Technologies
We use cookies and similar technologies to operate and improve our website.
Cookies and similar technologies may be used to:
- Keep products in your shopping cart
- Remember your preferences
- Maintain your account session
- Understand how visitors use our website
- Measure website performance
- Improve website functionality
- Provide relevant advertising and marketing
- Detect fraudulent or unauthorized activity
Some cookies may be placed by third-party service providers that perform analytics, advertising, payment, security, or other services on our behalf.
You may be able to control cookies through your browser settings and, where available, our website's cookie or privacy preference tools. Disabling certain cookies may affect website functionality.
We may also use pixels, tags, web beacons, local storage, and similar technologies for analytics and marketing purposes.
How We Share Personal Information
We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this Privacy Policy:
Service Providers
We may share information with companies that provide services on our behalf, such as:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Website hosting and technology
- Customer service
- Email and marketing services
- Analytics
- Advertising and measurement
- Fraud prevention and security
- IT and technical support
These service providers are generally permitted to use personal information only as necessary to provide services to us or as otherwise permitted by law.
Business Partners
We may disclose information to business partners when necessary to provide products, services, promotions, or other features you request or participate in.
Legal and Safety Purposes
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with applicable law or legal process
- Respond to lawful requests from governmental authorities
- Enforce our agreements and policies
- Protect our rights or property
- Protect the safety of our customers, employees, or others
- Detect or prevent fraud, security incidents, or illegal activity
Business Transfers
If OEDRO or substantially all of its assets are involved in a merger, acquisition, financing, reorganization, sale, bankruptcy, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Sale or Sharing of Personal Information
We do not sell personal information for monetary consideration in the traditional sense.
However, certain activities involving advertising, analytics, or other third-party technologies may constitute “sharing” or “sale” of personal information under certain U.S. state privacy laws, depending on how those laws define such activities.
Where applicable law gives you the right to opt out of the sale or sharing of your personal information, we will provide the legally required mechanisms for exercising that right.
If our website provides a “Do Not Sell or Share My Personal Information” or “Your Privacy Choices” link, you may use that link to manage applicable privacy choices.
Where supported by applicable law, we may also recognize a valid Global Privacy Control (GPC) signal as a request to opt out of certain sales or sharing of personal information.
Your Privacy Choices
You may have choices regarding how we use your personal information.
Marketing Communications
You may unsubscribe from promotional emails by using the unsubscribe link included in those emails.
Even if you opt out of promotional communications, we may continue to send you non-promotional communications relating to your orders, transactions, accounts, security, or other services you have requested.
Cookies
You may control certain cookies through your browser settings or available privacy preference tools.
Privacy Requests
Depending on where you live and applicable law, you may have rights to access, delete, correct, or restrict certain uses of your personal information.
California Privacy Rights
This section applies to California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), applies to OEDRO.
California consumers may have the following rights, subject to applicable exceptions and verification requirements:
Right to Know
You may request information about the personal information we collect, use, disclose, or otherwise process, including:
- Categories of personal information collected
- Categories of sources from which personal information is collected
- Business or commercial purposes for collecting or using personal information
- Categories of third parties to whom personal information is disclosed
Specific pieces of personal information we have collected about you, subject to applicable legal limitations
Right to Delete
You may request deletion of personal information we have collected from you, subject to exceptions permitted by applicable law.
For example, we may need to retain certain information to complete a transaction, provide a requested service, detect security incidents, comply with legal obligations, or otherwise exercise rights permitted by law.
Right to Correct
You may request that we correct inaccurate personal information that we maintain about you.
Right to Opt Out of Sale or Sharing
You may have the right to opt out of the sale or sharing of your personal information as those terms are defined under the CCPA.
If applicable, you may submit an opt-out request through our “Do Not Sell or Share My Personal Information” or “Your Privacy Choices” mechanism.
Right to Limit Certain Uses of Sensitive Personal Information
To the extent we collect sensitive personal information subject to the CCPA and use it in ways covered by the right to limit, you may have the right to limit certain uses or disclosures as provided by California law.
Right to Non-Discrimination
We will not unlawfully discriminate against you because you exercise privacy rights provided by applicable law.
How to Submit a California Privacy Request
You may submit a privacy request by contacting us at:email : service@oedro.com
When submitting a request, please provide sufficient information for us to reasonably verify your identity and process your request. We may request additional information for verification and security purposes.
You do not need to create an account solely to submit a privacy request.
We will process verified requests within the time period required by applicable law. If additional time is permitted and reasonably necessary, we will provide any required notice of extension.
You may use an authorized agent to submit certain requests on your behalf where permitted by applicable law. We may require appropriate documentation to verify the agent's authority.
For more information about California consumer privacy rights, you may visit the California Privacy Protection Agency or California Attorney General's website.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing products and services, maintaining business and transaction records, resolving disputes, preventing fraud, enforcing agreements, complying with legal obligations, and protecting our legitimate business interests.
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
When personal information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
If we become aware of a security incident involving personal information, we will respond in accordance with applicable law.
Children's Privacy
Our website and services are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information as required by applicable law.
Third-Party Websites and Services
Our website may contain links to third-party websites, applications, social media platforms, or other services.
We are not responsible for the privacy practices, content, or security of third-party websites or services. When you leave our website or interact with a third-party service, we encourage you to review that third party's privacy policy.
Marketing and Advertising
We may work with third-party advertising, analytics, and marketing providers to understand website activity, measure advertising performance, and provide advertisements or marketing communications that may be relevant to you.
These providers may collect information through cookies, pixels, tags, or similar technologies.
Depending on applicable law, certain advertising activities may be considered targeted advertising, cross-context behavioral advertising, sale, or sharing of personal information.
You may have the right to opt out of certain activities. Where required, OEDRO will provide appropriate privacy preference mechanisms.
Other U.S. State Privacy Rights
Depending on your state of residence and whether the applicable law applies to OEDRO, you may have additional privacy rights.
These rights may include rights to:
- Access or know the personal information we process
- Delete personal information
- Correct inaccurate personal information
- Obtain a copy of certain personal information
- Opt out of targeted advertising
- Opt out of certain sales or sharing of personal information
- Opt out of certain profiling activities
- Appeal a decision regarding a privacy request
Where required by applicable state law, we will provide additional notices or mechanisms for exercising these rights.
Do Not Track Signals
Some browsers provide a “Do Not Track” setting.
Because there is currently no universally accepted standard for responding to Do Not Track signals across all websites and services, our website may not respond to all Do Not Track signals.
Where applicable law requires recognition of a browser-based privacy signal, such as Global Privacy Control, we will process such signals in accordance with applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect personal information.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, or if you would like to submit a privacy request, please contact us:
OEDRO
Email: service@oedro.com
Please do not include sensitive personal information, such as payment card numbers or passwords, in your email.
