OEDRO® Floor Mats for 2018-2023 Honda Odyssey, 1st, 2nd, and 3rd Row Full Set Liners

Returns

Return Confirmation

• （1）For any product defects, shipping damage, and logistical issues, please call or email us so we can make sure we are providing you with the best possible support.
• （2）Contact us via service@oedro.com to get a return shipping label, submit order no. A clear picture or video, and shipping packaging to confirm your return is accepted. 
• （3）When returning your package, please ensure the item is in good condition with all accessories inside. (except for items defective, damaged, or missing upon received ). Affix the return shipping label we provided to the package, and ship it to the address our customer service sent you.

• （1）Return accepted if the item is defective, damaged upon received or missing items, wrong items or incorrect & non-compatible packages sent, learn more at rule3, rule4.
• （2）Return accepted for defective, unopened & unused items within 30 days of your receiving, but it must comply with rule5, rule6.
• （3）Return is not accepted when damage is caused by unauthorized maintenance, misusing, collision, negligence, abuse, etc.

Warranty

Rules

• 1. All products subject to a warranty claim must contain a defect in workmanship or material.
• 2. All items must be in their original condition and must not be damaged due to incorrect installation upon return.
• 3. Return shipping is the responsibility of the purchaser.
• 4. The warranty does not cover lost or stolen packages mailed back by the customer containing the parts being claimed under warranty.
• 5. When enacting a warranty claim, You must provide a copy of the bill of sale, a valid order number, or other transactional documentation to verify your purchase and photos of the defective or damaged part(s).

Shipping